Legal

Free trial and refund policyFree trial and refunds

Last updated: October 26, 2026. Version 8; the first version was dated August 28, 2026.

This page covers the free trial, cancellations and refunds for subscriptions bought from Global Digital Marketing LLC on Organic Growth. It sits alongside our terms of service.

The free trial

Your first 7 days of growth are free. They start the day the first follows go out, so setup never eats into them.

Your first subscription starts with a free trial of 7 days. The days are counted from the day growth starts on your account, which is the day the first follows go out, not the day you sign up. When you start, you save a payment card with our payment processor, and nothing is charged to it during the trial.

The free trial is for your first account. An account you add later, and an account that has already had a free trial (the same Instagram account or email address), starts on the paid plan from the first day. Where the checkout can tell from the Instagram account or the email address, it says so before your card is taken.

When you are charged

The first charge comes 7 days after growth starts. It is the monthly price of the plan you are on at that point (Pro US$147, Ultra US$297), charged to the card you saved, and the plan then renews every month until you cancel. Plan and billing in your dashboard shows the exact date once growth has started, and we email you 3 days before the first charge, with the amount, the date and how to cancel.

Cancel at any time before that charge and nothing is charged. If your account never starts, for example because the setup is never finished, the trial ends by itself and you are never charged.

Cancelling

Cancel any time from your dashboard. There is no cancellation fee and you never have to email anyone to do it. Cancel during the free trial and nothing is charged. If growth has started, the work carries on until the trial ends and then the plan stops; if it has not started, the plan ends at once. After the first charge, cancelling stops the next charge. It does not cut short the period you have already paid for: a monthly plan keeps running to the end of the month you bought, and the work carries on until then. Every plan renews automatically each month until you cancel; the terms of service say the same.

Refunds

The first 7 days are free so that you can judge the service on your own account before you pay anything. For that reason we do not refund a charge once it is made, except in the case described under "If we cannot run your account" below. We do not refund on the basis of a follower count, because we never promise a number. Growth depends on your niche, your content and how consistently you post, and each package publishes the range you can reasonably expect rather than a promise.

A plan paid before the free trial began keeps the refund it was bought with: message us within 7 days of that payment and we return it in full.

If we cannot run your account

There are categories of account we do not work with, and there are accounts that do not meet the bar to start. If we decline yours before the work begins, you are not charged, and a payment already made comes back in full. If we stop a service that is already running, you are not charged again after that point.

Failed and disputed payments

If the first charge or a renewal payment fails, the service does not stop dead. We tell you, and we give you a chance to fix the card before anything changes. If you think a charge is wrong, message us before you open a dispute with your bank. One message is faster than a chargeback and we would rather just fix it.

Prices

Prices are in US dollars. The price you saw when you started is the price for that period, and it does not change underneath you part way through.

Plan changes: an upgrade charges the difference for the rest of the current month at once. A move to a smaller plan starts at the next renewal, and the current month is not refunded. The one exception is the free trial. While it runs, message us and we change the plan for you: nothing is charged for the change, and the first charge is the monthly price of the plan you are on then. The plan switch in your dashboard opens with the first charge.

How to reach us

Use the contact page, or the messages in your dashboard. Both reach a person.